Safeguarding patron privacy has always been a cornerstone of public library service in America. It’s enshrined in the code of ethics of the American Library Association, where it states: “We protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.”
Further, patron confidentiality is a fundamental requirement for intellectual freedom. “Privacy is essential to the exercise of free speech, free thought, and free association. The courts have established a First Amendment right to receive information in a publicly funded library” (From an interpretation of the Library Bill of Rights).
Patron privacy is so important, libraries have policies enshrining it and make public affirmations of the Freedom to Read Statement and the Library Bill of Rights and its interpretations. Most states have laws in place protecting patrons’ privacy, such as NDCC 40-38-12.
Despite our admirable dedication to protecting patrons’ confidentiality, we’ve evinced systemic oversight regarding their privacy when they’re using library resources online. Continue reading