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It can now be found on the North Dakota State Library’s LibGuides: https://library-nd.libguides.com/publib/evaluation
We’d hate to see you leave empty-handed, so here is an image from the Gordon and Emma Anderson Collection on Digital Horizons.
Working with a team can sometimes be difficult. However, it’s one of the most important things we do as librarians. Working together with staff, the public, and local government is an integral part to success for your organization. Below are trainings and webinars to help you and your staff to train to work better as a team.
Universal Class is an online database provided through the state library. Any North Dakota resident can create an account using a library card from their local public library to take the training classes for free. They can be taken for PD credit with tests and a completion certificate or informally without the tests and certificate. Once you make an account, you’ll be able to see the length of each course in hours and sessions as well as a syllabus. Here are a few courses that are relevant to training and working well as a team that can help boost a staff member’s willingness to work with others on their team:
If you have any questions about Universal Class, you can contact the state library at 701-328-4622.
“Our personalities affect how we view and relate to the world. Each of us have different learning and communication styles, fears, insecurities, and defense mechanisms. This presentation will provide you with the tools to recognize your own and others’ differences and become more aware of how they affect your relationships with customers and co-workers.”
“We are all so busy! Who has time to deal with conflict? When conflict occurs, and we are confronted with a colleague, library patron, supervisor, or board member who is frustrated and upset, it can be tempting to identify a quick fix. However, when we do take the time to practice clear communication to uncover what people really need, we can get to better outcomes. Healthy communication involves actions that show you are really listening, communication with people who are angry or upset in a way that their needs can be addressed and resolved, and knowing your own emotions and needs and effective ways to express them. Practicing healthy communication skills will boost your self-confidence and contribute to a happier workplace.”
“Don’t let the pressure of working at the library bring you or your staff down. People want a work environment that is challenging, encourages trial and error, and makes them feel that they matter. It’s time to make the workplace exciting again, all throughout the library’s culture. Here are some things to do to make work fun again.”
Almost every library depends on volunteer help at some time or another. Some libraries in North Dakota are run entirely by volunteers year-round! Summer, however, means summer reading programming. As one of the most time and labor intensive programs that most libraries offer, summer reading is one time nearly all libraries rely on volunteers for extra help. Finding and retaining reliable volunteers can be as challenging as planning a whole summer’s worth of programming, so here are some resources that may help.
The National Summer Learning Association has a tip sheet to help you recruit and select seasonal staff. It helps you identify potential sources for recruiting summer help, and it also provides tips for interviewing.